Telegence Case Studies
“Telegence is the only agency I have been able to find capable of handling multilingual campaigns in-house. The data cleaning exercise that they undertook for me was carried out quickly and professionally and the data was presented back to us exactly as I had requested. I would not hesitate to use them again. ”
Keith Graham
CSG are an award winning asset finance company that wanted to increase the amount of quality sales leads and appointments for their sales team. After years of frustration in working with telemarketing agencies that were unable to deliver strong and consistent results CSG decided to invest in building an in-house telemarketing company who could deliver exactly what they needed. This team has now developed into Telegence Ltd and CSG now run all of their telemarketing and data cleansing through Telegence Ltd.
“Over many years of trying different outsource telemarketing agencies, we realised that there was a common theme of poor quality staff and a lack of understanding of our message. This resulted in over-promising and under-delivering by the agencies we used. When establishing our own in-house team we specifically addressed these issues to create a highly productive, professional team with the ability to generate leads with director level contact at even PLC level business. Now it’s time to share these successes with our partners and business contacts.”
David Jackson
Mitel is a leading provider of communications solutions for a range of organizations – from the very small, single site offices to the multi-site, large enterprises. We offer customers a broad choice of solutions, from basic business communications to sophisticated unified communications.
“The main reason for Mitel engaging Telegence was to provide our sales people with a higher number of quality leads, whilst also giving them more time in which to work on them.
I was extremely impressed with how quickly the team at Telegence got to grips with the complexities of our services, and how well they put this across to our prospects. This understanding lead to a consistent and reliable stream of qualified sales leads, which greatly improved the results of our sales team.
This gave us the confidence to leave Telegence to it, and spend more time on converting these leads into revenue. I can see Mitel having a long-standing relationship with Telegence and we will certainly be using them again in the future.”
Marcus Jewell
Telegence worked with Waltham Forest Council promoting the councils business continuity programme into all businesses within the borough. This campaign combined elements of lead generation, product launch and data capture alongside a market research project
“'I would have no hesitation in recommending Telegence as a can-do telemarketing company. My experiences with the company have been exemplary. They were extremely efficient and brought imaginative solutions to our needs.
Telegence is a pro-active and forward thinking company that is easy to work with, flexible and professional in all that they do.'”
John Hetherington
Maxim Solutions is one of the fastest growing telecoms and data network providers in the UK. Offering installation, service and support, Maxim specialise in the integration of telecoms and data.
“Maxim approached Telegence with the sole intention of increasing our sales leads. However, we quickly developed a close working relationship that has yielded far more than a short-term injection of leads.
Through training sessions with our staff, and daily two-way communications, Telegence have built for us a campaign that has not only increased our number of sales leads, but also raised the profile of our company within the market place. Whilst doing this they are continuously updating our customer database and maintaining relationships with past clients, who may otherwise have been lost.
Most of all I have been pleased with the friendly and professional attitude of all their staff; from my first meeting with the director, to my training sessions with the sales team. They are a pleasure to work with and form a key part of our plans to expand our company further.”
